Emotional Self-Awareness is one of twelve crucial competencies in my Emotional and Social Leadership Competency Model. Leaders with this skill recognize their own feelings and how those feelings impact the people around them and their job performance. When your boss or colleagues demonstrate Emotional Self-Awareness, they are better able to act with Emotional Self-Control, another crucial EI Competency. That shows up in behavior as a sense of calm, clarity, and open communication.
When colleagues aren’t skilled in Emotional Self-Awareness, they may act like the clueless retail manager.
They may think they’re being “assertive” in expressing themselves while their colleagues experience them as bullies or tyrants.
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